Territory Service Manager Terr 51 - Washington, Oregon, and Northern California
Join the KRONE Family
About the Company
Do you want to feel that what you do is important every day? Do you want to work with farm machinery, including the most powerful chopper in the world? Consider a career at KRONE North America.
KRONE is a world leader in hay and forage equipment, supporting farmers, ranchers, and custom operators in contributing to the global food supply. With the right blend of German engineering, innovation, expertise, and customer focus since 1906, KRONE has become one of the leading manufacturers in the agricultural machinery markets. Established in North America for over 50 years, KRONE NA is headquartered in Olive Branch, MS supporting customers all over the US and Canada.
About the Role
As we enter a new phase of growth and excitement in North America, we are looking for a Territory Service Manager (TSM) to join the team, based in Washington, Oregon, and Northern California. Reporting to the Regional Service Manager, the key accountabilities of the role include:
- Providing technical support to dealers and customers.
- Managing and resolving technical issues in the field.
- Implementing and overseeing field modifications.
- Improving dealer service performance.
- Providing training and support to dealers.
- Collaborating with internal departments and external partners.
About You
For this role, the prerequisite is experience and proven success in a similar role. To make an impact in this role, you need to be a self-starting, dynamic individual, passionate about ag machinery and providing excellent customer service. We are looking for team players who will add to the success of the growing business. Relevant qualifications are highly regarded, but practical job experience and a willingness to learn on the job will also be considered.
Culture and Benefits
At KRONE, we can offer you a rewarding career in a multisite company where you will be appreciated for your efforts and rewarded accordingly. Our team is friendly and knowledgeable and will support you in learning the ropes.
We offer competitive salaries, matching 401K, and other benefits, including medical, dental, vision, company car, supportive company culture, days off, travel, and flexibility.